Happy Return
Changed your mind? That is completely okay. You have a full week to send it back, and we will not ask you to justify yourself.
Last updated August 16, 2026
We would rather you loved what you ordered — and if you do not, we would rather make it right than argue about it. Here is exactly how a return works at WayMoreBD.
7 days to decide
The clock starts the day your parcel arrives — not the day you ordered.
No reason needed
Wrong colour, wrong size, or simply not what you pictured. All valid.
We arrange pickup
In most of Dhaka our courier collects the parcel from your door.
Damaged? On us
If it arrived broken or faulty, the return is free — always.
How it works
Start to finish, with no surprises in the middle.
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1
Message us
Send your order number on WhatsApp or give us a call. One message is enough to open a return.
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2
Pack it back up
Pop the item back in its box with any free gifts and accessories that came with it.
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3
Hand it over
Our courier collects it, or you send it to us — we will tell you which is quicker for your area.
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4
Choose your outcome
Refund, exchange, or store credit. Your call, once the item reaches us.
The details
How to keep your return effortless
A return goes through fastest when the item comes back the way it left us. A quick checklist:
- Keep the original box, tags and packaging where you can.
- Include any free gift or accessory that came in the parcel.
- Try the item, but hold off on removing safety seals until you are sure.
- Keep your delivery slip or order number handy — it speeds everything up.
Missing the box? Tell us anyway. We would rather find a way than turn you away.
What comes back easily
Nearly everything we sell can come back within 7 days: cookware, kitchen tools, small appliances, storage, serveware and home essentials.
A small group of items cannot travel back for hygiene and food-safety reasons — opened food and spices, personal-care items with a broken seal, and anything made to order. If that applies to your order, message us and we will still look for the fairest fix.
Who pays the return courier
We do — whenever the item arrived damaged, faulty, or simply is not what you ordered. That is our mistake and our cost.
You do — when you have changed your mind and the product is exactly as described. The courier fee is usually modest, and we will tell you the amount before anything is booked, so there are never surprises.
Start a return right now
The fastest route is a direct message with your order number. Our team reads every one and usually replies within a couple of hours during business days.
Call or WhatsApp: +880 1868 662477
Still have questions? We're here to help.
Our friendly support team replies fast — reach out any time and we'll take care of you.